Responsible Gaming at djbaji

Gaming Should Stay Fun

At djbaji, we believe that betting and casino games are a form of entertainment — a way to enjoy cricket matches, spin the reels, or test your luck at the live tables. The vast majority of our players in Dhaka, Chittagong, Sylhet, Rajshahi, and across Bangladesh enjoy the Platform responsibly without any negative consequences. We want to keep it that way.

Responsible gaming means understanding your limits before you start, setting boundaries on how much time and money you spend, and recognising when to step back. djbaji provides a suite of practical tools — deposit limits, time-out periods, and self-exclusion — to help you maintain those boundaries. This page explains each tool, how to activate it, and where to turn if you or someone close to you needs additional support.

21+

Adults Only — 21 and Above

The djbaji Platform is strictly for players aged 21 years and over. We verify player age at registration and will close any account found to belong to a person under 21. If you are under 21, please do not attempt to register.

Problem gambling is a recognised health condition that can affect anyone regardless of background, income, or experience. It is not a character flaw or a sign of weakness — it is a behavioural pattern that can be identified and addressed with the right support. djbaji takes this seriously and trains its support team to respond sensitively to players who reach out for help.

Your Responsible Gaming Toolkit

djbaji gives you direct control over your gaming activity. These six tools are available to every registered player at any time — no waiting period, no judgement.

Deposit Limits

Set a maximum deposit amount for any daily, weekly, or monthly period. Once your chosen limit is reached, no further deposits are accepted until the period resets. Reducing a limit takes effect immediately; increasing a limit requires a 24-hour cooling-off period to prevent impulsive decisions.

Loss Limits

Cap the maximum amount you are willing to lose over a defined period. If your net losses reach the limit you have set, your account is temporarily restricted from placing further bets for the remainder of that period. This tool helps protect your bankroll from runaway losing sessions.

Session Time Limits

Specify a maximum session length — for example, 60 minutes per sitting. When your session time expires, djbaji will notify you and prompt you to log out. Spending extended periods on any gambling platform can blur the line between entertainment and compulsion; this tool keeps sessions intentional.

Time-Out (Short Break)

Take a structured break from the Platform for 24 hours, 7 days, or 30 days. During a time-out your account remains active but betting, deposits, and game access are suspended. You can use this tool whenever you feel you need a short pause without permanently closing your account.

Self-Exclusion

Self-exclusion is a longer-term measure — from 6 months up to 5 years, or permanently. Once self-exclusion is activated, your djbaji account is closed, your balance is returned, and you will be blocked from registering a new account for the duration of the exclusion. This is the most robust protection djbaji offers and it cannot be reversed during the chosen period.

Reality Checks

Enable periodic on-screen reminders that show how long you have been playing and how much you have wagered in the current session. Reality checks appear at intervals you select (every 30, 60, or 90 minutes) and give you a clear, factual snapshot to inform your decision about whether to continue playing.

How to Activate These Tools

All responsible gaming controls are accessible directly from your djbaji account settings. You do not need to contact support to set a deposit limit or activate a time-out — these are self-service features available around the clock.

Via Account Settings

Log in to your djbaji account, navigate to Account Settings, and select the Responsible Gaming tab. From there you can set or adjust deposit limits, loss limits, session time limits, and reality check frequency. Changes to restrictive settings (reducing a limit, activating a time-out) take effect immediately.

Via Support Email

If you prefer to speak with a human or if you want to activate self-exclusion, contact our support team directly at [email protected]. Self-exclusion requests submitted by email will be processed within 24 hours of receipt (Bangladesh Standard Time, UTC+6). During that window, if you are concerned about continued play, log out of your account immediately and contact us.

Important: Any request to activate self-exclusion or extend an existing exclusion period will always be honoured. djbaji support staff will never attempt to dissuade you from self-excluding or suggest that you simply take a shorter break instead. Your welfare comes first.

Recognising Problem Gambling

Problem gambling rarely appears all at once. It tends to develop gradually, and it can be difficult to recognise from the inside. The following warning signs are widely used by health professionals to help individuals self-assess. If several of these resonate with your own experience, we encourage you to reach out for support — starting with djbaji's team at [email protected].

Warning Signs to Watch For

Spending more money on gambling than you originally planned, or chasing losses to try to win back what you have lost.

Gambling with money that was set aside for essential expenses such as rent, food, utility bills, or family needs.

Feeling restless, irritable, or anxious when you are not gambling, or when you try to cut back.

Lying to family members, friends, or colleagues about how much time or money you spend gambling.

Neglecting work, studies, family responsibilities, or social activities because of gambling.

Borrowing money, selling possessions, or taking loans to fund gambling activity.

Experiencing feelings of guilt, shame, or depression related to your gambling behaviour.

You gamble only with money you can genuinely afford to lose, and you stop when your pre-set limit is reached — this is healthy play.

Protecting Others

djbaji takes its obligation to protect vulnerable individuals seriously. Two specific groups require additional consideration: minors and individuals who are already self-excluded or experiencing gambling-related harm.

Keeping Minors Safe

If you share a device with young family members, please ensure your djbaji account is always logged out when not in use and that your login credentials are not accessible to anyone under 21. You can request account closure if you are concerned about a minor accessing your account. Parental control software can provide an additional layer of protection on shared devices.

Concerned About Someone Else?

If you are worried that a friend or family member may have a problem with gambling, encourage them to speak openly about it without shame or judgement. You can contact djbaji support on their behalf if you believe their account should be reviewed or restricted — our team will handle all such communications with complete confidentiality.

Re-registration after self-exclusion: Any player who has self-excluded from djbaji must not attempt to open a new account during their exclusion period. If djbaji identifies that a self-excluded player has registered a new account, that account will be immediately closed and any deposits will be returned in full.

Principles of Safe Play

These principles are not restrictions — they are guidelines that experienced, responsible players already follow instinctively. Review them periodically to keep your approach to gambling healthy.

Only Gamble What You Can Afford to Lose

Before each session, decide in advance how much money you are comfortable losing completely. Never gamble with borrowed money, savings, or funds allocated to essential household expenses. Treat your gambling budget the same way you treat any other discretionary entertainment spend — once it is gone, the session ends.

Set Time Limits Before You Start

Decide how long you will play before you open the Platform, not while you are in the middle of a session. Setting a timer on your phone independently of any in-platform tool adds a second layer of accountability. When the timer goes off, log out — regardless of whether you are winning or losing.

Do Not Gamble Under Stress or Emotional Pressure

Gambling while emotionally distressed — following an argument, during a difficult period at work, or when feeling lonely — significantly increases the risk of impulsive decisions and chasing losses. djbaji recommends taking a break from the Platform whenever you are not in a calm, clear-headed state of mind.

Understand That Gambling Is Not a Source of Income

No betting system guarantees consistent profit, and no casino game carries positive expected value for the player over the long run. Approach djbaji as entertainment that carries a cost — sometimes you will win, sometimes you will lose, and both outcomes are part of the experience. Any winnings are a bonus, not a financial plan.

Get Support Now

You do not need to be in crisis to reach out. If gambling is causing you any level of concern — financial, emotional, or relational — speaking to someone is always the right move. djbaji's support team is trained to respond with care and without judgement.

djbaji Player Support

Contact us any time to discuss deposit limits, activate self-exclusion, request a time-out, or simply talk through a concern about your gaming habits.

[email protected]

We respond within 24 hours (Bangladesh Standard Time, UTC+6), and self-exclusion requests are treated as highest priority.

All responsible gaming communications received by djbaji are handled in strict confidence. Your account status, support history, and any disclosures you make will not be shared with third parties except where required by law. See our Privacy Policy for full details on how we handle personal data.

djbaji Responsible Gaming